
Solution in short:
- Voting, polling, and sending questions to speakers and management.
- Creating evaluations post-meeting regarding content, food, and location.
- Gathering the contact information of all shop owners to remain in communication.
“Our app has been very popular with our attendees and has really contributed to improving the interactivity.”
– Camilla Harrskog, Director of Digital Communication for ICA-Handlarna
ICA is one of the largest grocery store chains in the Nordics, with more than 50% of the market in Sweden. ICA is owned and operated by more than 2,000 shop owners through ICA-Handlarna.
ICA-Handlarna has several meetings each year that are both region and country-based. A central aspect of these meetings is voting and collecting the feedback of participants.

Business needs
ICA-Handlarna expressed a number of improvements and changes they sought to make:
- Increase dialogue to create a livelier environment and allows everyone’s voice to be heard.
- More communication and networking between shop owners.
- Acquire a medium for distributing documents, such as proposals, presentations, and other relevant content.
- Create evaluations to in order to continuously improve meetings.
- Keep shop owners informed and updated through a mobile app.

”Our app has been very popular with our attendees and has really contributed to improving the interactivity”
Camilla Harrskog, Head of Digital Communication at ICA

Solution
MeetApp effectively met ICA-Handlarna’s needs in a variety of ways:
- The Dialogue feature allowed for in-app voting, polling, and further engagement with speakers and management.
- Evaluations were sent to participants through the Dialogue feature in order to obtain feedback after the meetings regarding the content, food, and location.
- Shop owners utilized the Participant feature to remain in contact with their colleagues.
Benefits
MeetApp’s Dialogue and Participant features significantly improved the conversation and interaction between participants both during and after meetings. This system allowed every audience member to participate in the discussion, creating a more democratic environment.
The daily interactions between different shop owners also improved through the easy access to each participant’s information in-app.
The shop owners valued being kept up-to-date and having relevant materials at their fingertips during downtime and throughout the meetings.


3 reasons to choose MeetApp
Inform and update
Instantly deliver your agenda, speaker bios, practical information and presentations. Show pictures from the stage or from break-time networking. Update important information in real-time using push notifications. Tailor content for each participant, such as group information, selected sessions, flights and accommodations.
Motivate and interact
Let participants suggest seminar topics. Challenge them with real-time polling and follow up with questionnaires. Gather questions from the audience for speakers and create real-time word clouds of participant opinions to quickly read the mood and deepen the discussion.
Network and socialize
MeetApp makes socializing any private meeting or conference easy. Participants can display their contact information, chat and share pictures. This increases attendee networking and creates a vibrant event experience.
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